Starting in Spring 2023, New York State resumed eligibility reviews and renewals for Medicaid members.
1-800-505-5678
1-888-401-6582 (Long term care customer services)
TTY 1-888-329-1541
Monday - Friday 8:30 a.m. - 8:00 p.m.
Saturday 10:00 a.m. - 6:00 p.m.
Have questions? We’re here to help. Our counselors will be glad to answer your questions. We can also help you choose a plan over the phone. All languages are spoken.
