How to Enroll

Three Easy Ways to Enroll

Enroll means to sign up and make your choice

1. By Phone

Enroll by phone or TTY.  

If you are enrolling into a Medicaid Health Plan: Call 1-800-505-5678.  TTY:  1-888-329-1541

If you are joining a Managed Long Term Care Plan (MLTC Plan): Call 1-888-401-6582. TTY: 1-888-329-1541   

2. Online   

Click on Enroll on the menu to your left

You can join a Medicaid health plan on this website. You cannot join an MLTC Plan online.

To enroll online, have your Case Number handy. That number is on your enrollment letter from New York Medicaid Choice. 

After you choose a plan, fill out a simple health form. The form will help your new plan understand your health care needs. You do not have to complete the form to enroll online. 

3. By Mail

Fill out and sign the Health Plan Choice Form you received from New York Medicaid Choice. Mail back your form in the prepaid envelope we sent with the form.

Reach Us


(Long term care customer services)

TTY 1-888-329-1541

Monday - Friday
8:30 a.m. - 8:00 p.m.

10:00 a.m. - 6:00 p.m.

Quick Assist

Have questions? We’re here to help. Our counselors will be glad to answer your questions. We can also help you choose a plan over the phone. All languages are spoken.