Long-Term Care Plans: Western NY
Medicaid Advantage Plus (MAP)
UnitedHealthcare Dual Complete NY-001
(866) 547-0772
TTY: 711
Service Area: Erie, Genesee, Monroe, Niagara, Orleans, Wyoming
Wellcare Fidelis Dual Plus (HMO D-SNP)
(800) 247-1447
TTY: 711
Service Area: Allegany, Cattaraugus, Chemung, Erie, Niagara, Orleans, Schuyler, Seneca, Steuben, Wyoming, Yates
Program of All-Inclusive Care for the Elderly (PACE)
Catholic Health Life
(855) 671-3341
TTY: 711
Service Area: Erie
Complete Senior Care
(888) 303-4333
TTY: (800) 662-1220
Service Area: Niagara
ElderONE - Rochester General Health System
(855) 457-4636
TTY: 711
Service Area: Monroe, Ontario, Wayne
Fallon Health Weinberg – PACE
(855) 665-1113
TTY: 711
Service Area: Erie, Niagara
Total Senior Care
(866) 939-8613
TTY: (800) 662-1220
Service Area: Allegany, Cattaraugus, Chautauqua
MLTC Medicaid Plans
Centers Plan for Healthy Living
(855) 270-1600
TTY: (800) 421-1220
Service Area: Erie, Niagara
Fidelis Care at Home
(800) 688-7422
TTY: 711
Service Area: Allegany, Cattaraugus, Chautauqua, Chemung, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates
iCircle Care
(844) 424-7253
TTY: 711
Service Area: Allegany, Cattaraugus, Chautauqua, Chemung, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates
Kalos Health
(800) 894-2464
TTY: (800) 662-1220
Service Area: Chautauqua, Erie, Genesee, Monroe, Niagara, Orleans
Nascentia Health Options
(888) 477-4663
TTY: 711
www.NascentiaHealthOptions.org
Service Area: Allegany, Cattaraugus, Chautauqua, Chemung, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates
VNS Health MLTC
(888) 867-6555
TTY: 711
Service Area: Erie, Genesee, Monroe, Niagara, Orleans, Wyoming
Reach Us
1-800-505-5678
1-888-401-6582
(Long term care customer services)
TTY 1-888-329-1541
Monday - Friday
8:30 a.m. - 8:00 p.m.
Saturday
10:00 a.m. - 6:00 p.m.
Quick Assist
Have questions? We’re here to help. Our counselors will be glad to answer your questions. We can also help you choose a plan over the phone. All languages are spoken.